If you have any questions regarding payment information please do not hesitate to get in contact with our accounts team on 0845 301 1198.
Refunds on unused service periods are available subject to the following terms and conditions.
Refunds will not be issued for those who break our Terms and conditions and Acceptable User Policies.
Domain names are non-refundable.
SSL certificates are non-refundable.
Customers will receive a full refund for all services if notice of the cancellation is received up to 14 days from the initial receipt of the service.
Cancellation requests received after 14 days from the initial receipt of service will be refunded as follows:
We issue refunds by the following methods:
Placing an order indicates your acceptance of these terms and conditions.
If you have any questions regarding this policy please contact us on 0845 301 11980845 301 1198